If you're having technical issues with MyAlbum, our support team might need to investigate. Opening your console help us look under the hood and get it sorted. Here's how to open your console on different web browsers.
- Microsoft: Press Ctrl, Shift, and J at the same time
- MacOS: Press Command, Option, and J
1. Click on the three dots in the upper-right corner
2. Choose "More tools", then "Developer tools"
3. A new screen will open up, select the "Console" tab on top of it
- Press F12 (and then select the 'Console' tab)
1. From the button in the top right hand corner of your browser ('Tools', the 8 pronged cog symbol), select 'F12 Developer Tools'
2. Select the 'Console' tab
- Microsoft: Press Control, Shift, and K at the same time
- MacOS: Press Command, Option, and K at the same time
1. From the button in the top right hand corner of your browser (3 horizontal lines), select 'Developer'
2. In the pop-up menu, select 'Web Console'
- Command, Option, and C
1. From the top left hand corner of your screen, select 'Safari' (next to the Apple logo)
2. In the drop down menu, select 'Preferences...'
3. In the pop-up window, select the furthest right tab 'Advanced'
4. At the bottom of the 'Advanced' window, you should see the option 'Show Develop menu in menu bar'. Tick this.
5. Close the pop-up window.
6. Now, along the menu bar at the top of the screen, you should see the word 'Develop' between 'Bookmarks' and 'Window'. Click this.
7. In the drop-down menu, you'll see the option 'Show Error Console'. Click this to open the console.