I can't upload

The uploader will not work in some older browsers such as Safari 5.x. In those cases we recommend you to use the free web browser 'Google Chrome'. This browser is compatible with nearly any device and keeps itself up-to-date.

You can also choose to update your current browser:

Update Safari: https://support.apple.com/en-en/HT201541
Update IE: https://www.microsoft.com/en-us/download/internet-explorer.aspx
Update Firefox: https://support.mozilla.org/en-US/kb/update-firefox-latest-version
Update Chrome: https://support.google.com/chrome/answer/95414?hl=en
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